Visitor
•
1 Message
I need to talk to an actual person and keep getting re routed to the automated voice message.
Trying to switch to a student plan but can't get ahold of a person.
Visitor
•
1 Message
Trying to switch to a student plan but can't get ahold of a person.
EG
Expert
•
112.8K Messages
1 day ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityMarshante
Official Employee
•
397 Messages
1 day ago
Hello @user_rn6b0l, thank you for taking the time out of your day to leave a post. Sorry to hear that you are having issues with the automated system. I have attached a link for our Student internet deals. Verify your student status: You will need to verify your student status through SheerID, a third-party verification service. Select your plan: Choose the internet or bundle plan that best suits your needs.
Complete the sign-up process: Follow the instructions to complete your sign-up and apply the discount to your account.
0
0