Visitor

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1 Message

Tuesday, July 7th, 2026 4:52 PM

I need to talk to a real person

I tried the AI both on the phone and in the app and they don't have the issue that I need to address available

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Official Employee

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3K Messages

6 hours ago

Greetings, @user_hmrfb4! My name is James, and I am part of the Corporate Digital Social Media Team here at Comcast. I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about getting in touch with someone. You have definitely come to the right place for assistance. Can you please tell me a little more about your concern today?

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