Visitor

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1 Message

Saturday, September 13th, 2025

I need to talk to a real person about my wifi

Please allow me direct messaging

Oldest First
Selected Oldest First

Official Employee

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2.3K Messages

17 hours ago

Hi there, @user_2xjm9n ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with any questions or concerns you may have regarding your Wi-Fi. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

Expert

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113.3K Messages

13 hours ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.

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