Visitor
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2 Messages
I need to talk to a live person with a heartbeat not AI [Edited]
We never get the speed we are paying for and now have had several disruptions in service over the last 3 days. This is after they did recent service "upgrades" in the area in the last month. I work from home and can not continue with the service interruptions. How can I speak with a real live person.
XfinityThomasB
Official Employee
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2.6K Messages
6 hours ago
user_6b08i6 Appreciate you taking the time to reach out! This is never the experience we want you to be having. Have you attempted to run a system check through the Xfinity app?
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