Unfortunately, I'm still awaiting a call back from a live customer service representative. The phone numbers I've tried so far only connect to automated AI services, which isn't what I need. Thank you for your understanding
user_n3glk9 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
CC_Tony
Retired Employee
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1.4K Messages
4 months ago
Hello, @user_n3glk9! Thank you for your post. How can we help?
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