Skip to main content
user_7ru3oo
1st Topic
1st Reply

Visitor

 • 

3 Messages

Thursday, February 19th, 2026 4:42 PM

I need to speak with a live agent

I have too much internet service and want to know about the free line - this field is not blank

Question

 • 

Updated 

1 hour ago

16

2

0

Oldest First
Selected Oldest First
user_7ru3oo

Visitor

 • 

3 Messages

2 hours ago

I am paying too much for the service to my web here. I ordered a higher service than I needed I remember it was 1000 service and I don't get that, so I want to lower the cost to an 800, and I want to know about the free second phone line.

0

0

XfinityEmilyB

Official Employee

 • 

2.7K Messages

2 hours ago

 

user_7ru3oo Welcome to our community forum! Thank you for reaching out so we can find the best fit promotion for your internet service and discuss the second phone line. Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution. 

 

1

0

user_7ru3oo

Visitor

 • 

3 Messages

My name is [Edit: Personal Information] and I want to lower my bill. When I got the internet I asked for the highest that was 1000. I remember that it was about $10 per hundred so I ordered 1000 but I don't get that speed or whatever, so I want to lower my plan to the 800. It should save me about $20.00 a month, rough estimate. RSVP

(edited)

Like

Reply

1 hour ago

0

forum icon

New to the Community?

Start Here