1 Message
I need to speak with a human please
Trying to call the number and it routes me to chat with ai or what ever it is. The issue I'm having is with the xfinity app the options listed by the robot does not include that. Stop being cheap and connect me with a human. Billion dollar company and using robots for your loyal customers. Ridiculous.
XfinitySara
Official Employee
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1.7K Messages
2 months ago
Hello there, @user_uizhqb! Thanks for coming to our Xfinity Community Forum for support regarding the Xfinity App. I'm sorry to hear about the trouble you've had, and I'd love to see what our team can do to help! We're awesome to work with because we'll always do whatever we can to review and resolve issues quickly :) To clarify, what's going on with the app today?
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