Visitor
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1 Message
I need to speak to an agent regarding texts Xfinity is sending me
Please have someone call me as soon as possible Here is an example of the text:
""You have used 90% of your Xfinity internet data for August 2025. Tab to learn more: https://t.xfin.me/D37125Ef"
This doesn't seem legitimate. Please call me to discuss further. What data am I using?
XfinityRaul
Official Employee
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2.2K Messages
2 days ago
@user_fo56nc Thank you for making us aware of your notification concern via Forums. I would be more than happy to review your account to confirm the legitimacy of this text message. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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