Visitor

 • 

1 Message

Thursday, November 6th, 2025

I need to speak to a live person

I need to speak to a live person for the last couple of days the Internet has been shutting down in my apartment . 
It not only shuts off my phone, sometimes messes with the TV, but it also messes with my hearing aids and my blood glucose sensor. What can I do to stop this? Is there anything I can do on my end?

Oldest First
Selected Oldest First

Official Employee

 • 

2.7K Messages

11 hours ago

user_uzo27l Thank you for reaching out to us over our Xfinity Community Forums. I would recommend going through the following article to check on your internet connection.
 

 

forum icon

New to the Community?

Start Here