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user_uzo27l
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Visitor

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1 Message

Thursday, November 6th, 2025

I need to speak to a live person

I need to speak to a live person for the last couple of days the Internet has been shutting down in my apartment . 
It not only shuts off my phone, sometimes messes with the TV, but it also messes with my hearing aids and my blood glucose sensor. What can I do to stop this? Is there anything I can do on my end?

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20 minutes ago

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XfinityMartyR

Official Employee

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2.7K Messages

3 hours ago

user_uzo27l Thank you for reaching out to us over our Xfinity Community Forums. I would recommend going through the following article to check on your internet connection.
 

 

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user_5qvz9z

Visitor

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1 Message

I want a live rep to speak on my current plan and to upgrade my phone

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25 minutes ago

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XfinitySeth

Official Employee

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613 Messages

We're happy to help user_5qvz9z! Please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

 

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20 minutes ago

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