Good Morning, @user_ewkcy0 Thank you for taking the time to reach out. I definitely understand your concerns regarding how secure is your WIFI. Your Xfinity WiFi is generally secure if you are using your own, password-protected network, which is separate from the public "xfinitywifi" hotspot. It does not pass through your apartment complex's network unless you are connecting to a building-wide network rather than your own in-unit, private modem/router.-Richard
EG
Expert
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116.9K Messages
7 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
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3.1K Messages
7 hours ago
Good Morning, @user_ewkcy0 Thank you for taking the time to reach out. I definitely understand your concerns regarding how secure is your WIFI. Your Xfinity WiFi is generally secure if you are using your own, password-protected network, which is separate from the public "xfinitywifi" hotspot. It does not pass through your apartment complex's network unless you are connecting to a building-wide network rather than your own in-unit, private modem/router.-Richard
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