U

Visitor

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3 Messages

Thursday, December 30th, 2021 1:03 AM

Closed

I Need to Speak to a Human!!!

None of the customer service numbers work. Calls won’t even go through to ring.

800-934-6489

800-266-2278

877-402-4093

888-934-6489

I need to discuss my mobile service that I want to transfer. What’s the secret to getting help? I am frustrated beyond words. 

Official Employee

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32 Messages

3 years ago

Hello, thank you for reaching out today! I do have to apologize, our team here does not have access to Xfinity Mobile accounts. I recommend reaching out to our Xfinity Mobile experts. I am confident they will be able to help you with this matter. Thank you. -Jim 

 

You can contact our Xfinity Mobile support center via any of the following methods:
• SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Chat: https://comca.st/3exyxT2
Thank you for participating in our community.

Visitor

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3 Messages

3 years ago

I went to the Xfinity store in person. Issues have been resolved. 

Problem Solver

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909 Messages

I am glad to hear you were able to get assistance at the store with your mobile concerns, @user_47430b. Please feel free to reach out to us on a new forums post should you have any questions regarding your residential services. 

I no longer work for Comcast.

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