Visitor
•
1 Message
I need to send a box back and need a shipping label
I need to return a box, but I can't find the label because the box no longer appears
Visitor
•
1 Message
I need to return a box, but I can't find the label because the box no longer appears
XfinityThomasC
Official Employee
•
2.5K Messages
3 years ago
Hello @user_f00fb6! We have some great options to return your equipment even if don't have the return shipping label. Please visit the Digital Return Center (https://comca.st/3FmiiVr) where you can select the devices to return. Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices could be packaged up or dropped off as-is and UPS will package them up for you no label necessary). I recommend visiting https://comca.st/37j6R4i for the most up-to-date locations and store hours.
0
0