Visitor

 • 

1 Message

Tuesday, December 16th, 2025 3:43 AM

I need to schedule a technician appointment

I have had multiple TVs in the house come up with the error code RDK-03003 over the last week, this has also coincided with using a new updated TV set box, even though it definitely appears to be used and not one that is brand new. I've restarted everything at least a couple dozen times, I've replaced all cables, I've plugged HDMI cables into multiple ports, I've gone through the Xfinity assistant countless times, there are no other options left for me except to have a technician come out and look at things.

Oldest First
Selected Oldest First

Official Employee

 • 

1.6K Messages

1 day ago

user_e9x4au Thanks for creating a post. I appreciate the steps you've taken and the details you've provided. Our team can help schedule an appointment for you. I see you've sent us a DM, so we can continue to assist there. Please also note that sending unsolicited private direct messages is a violation of our forum guidelines, just for the future.
 
 

 

forum icon

New to the Community?

Start Here