Visitor
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1 Message
I need to schedule a service technician
We’re doing a renovation and there are so many wires that we need an Xfinity technician to remove the ones that aren’t needed and to tell the workers which ones to keep. I've called the main line, but have been unable to reach anyone. Please advise how we can get this appointment scheduled.
XfinityAmira
Official Employee
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4.5K Messages
3 hours ago
Hi user_0jdebz! Thanks for visiting our Xfinity Forum. We appreciate you taking the time to reach out to us about this line removal concern. I'm sorry to hear that you have not been able to get the proper support with this. My team is here to help and would be more than happy to further assist you. Please send us a Direct message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
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