Visitor
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1 Message
I need to report massive amounts of fraud
Someone did a bunch of fraud to me and my family and I know a bunch of stores that do a bunch of illegal stuff and I need help fixing what was done to my account but I can't get anything done because they keep transferring me to Third World non English speaking Representatives who keep [edited language ]lying to me and wasting hours of my time what I'm just trying to accomplish simple goals but then again that's how you run your company but making it so people can't actually report problems or get help and making it so frustrating that people just give up you know that's why you're the worst company in the world than I hope everybody that runs this company gets cancer contact me if you want to make this a better company either way I still hope all you get AIDS


XfinityJohnG
Official Employee
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2.9K Messages
10 hours ago
Thank you for reaching out here. I would be happy to take a look at any account issue from here for you. Can you send me a direct message with the full name and complete address for your service? To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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