Visitor

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1 Message

Sunday, July 5th, 2026 11:22 PM

I need to report massive amounts of fraud

Someone did a bunch of fraud to me and my family and I know a bunch of stores that do a bunch of illegal stuff and I need help fixing what was done to my account but I can't get anything done because they keep transferring me to Third World non English speaking Representatives who keep [edited language ]lying to me and wasting hours of my time what I'm just trying to accomplish simple goals but then again that's how you run your company but making it so people can't actually report problems or get help and making it so frustrating that people just give up you know that's why you're the worst company in the world than I hope everybody that runs this company gets cancer contact me if you want to make this a better company either way I still hope all you get AIDS

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Official Employee

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2.9K Messages

10 hours ago

Thank you for reaching out here. I would be happy to take a look at any account issue from here for you. Can you send me a direct message with the full name and complete address for your service? To send a direct message. 

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• Click the "Direct Message” icon (upper right corner of this page)

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• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

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