user_rd03m's profile

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1 Message

Friday, June 5th, 2026 5:32 PM

I need to have my underground cable moved

I need to know how to request that my existing underground cable be moved due to a small construction project

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Official Employee

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194 Messages

6 hours ago

Hi there @user_rd03m Thank you so much for reaching out on our Xfinity Community Forum.  I'll be happy to assist.  Please click the link below to send a direct message. 

 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

(edited)

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