55seadoo thank you for using the Xfinity Community Forums page to reach out regarding your cable. Our Xfinity Forum team can definitely assist you with getting this cable properly addressed. First, we will need to gather a bit of information from you to get a ticket submitted. Can you send over a direct message with your full name and complete service address to get started?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
XfinityMarcus
Official Employee
•
1.9K Messages
5 hours ago
55seadoo thank you for using the Xfinity Community Forums page to reach out regarding your cable. Our Xfinity Forum team can definitely assist you with getting this cable properly addressed. First, we will need to gather a bit of information from you to get a ticket submitted. Can you send over a direct message with your full name and complete service address to get started?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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