Visitor

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1 Message

Thursday, June 11th, 2026 11:49 PM

I need to have a technician install my service and I have waited far to long for someone who works from home

I had a technician scheduled I was 10 minutes away and they left and now they are saying I have to wait another 7 days this is outrageous I need a technician tomorrow at the latest this is ridiculous 

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Expert

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118.4K Messages

7 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.3K Messages

6 hours ago

Hi there and welcome to Comcast @user_4g2qgp. Thank you so much for reaching out to us regarding your missed appointment. You are in the right place and we are happy to assist you today. We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Message to an Official Employee of the Xfinity Community Forum, is a violation of Forums Guidelines. In the future we ask that you pleas find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct message. 

(edited)

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