I need to close my father's account

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Hello, @inviso thank you for reaching out over Xfinity Forums. Sorry to hear about your father's passing, and wanted to offer my deepest condolences for your family's loss. We value privacy and account security, so I edited out the sensitive information that was in the public facing post. I'd definitely like to help if you're still needing assistance, please let me know. 

There is also a helpful self-service option for closing accounts as well, the steps our outlined here: https://www.xfinity.com/support/articles/account-holder-passed-away