Visitor

 • 

1 Message

Wednesday, January 14th, 2026 3:22 PM

I need to chat with a live agent

I keep asking the assistant to talk to a live agent and all it does is say pay your bill. I need to talk to a live agent please and thank you.

Oldest First
Selected Oldest First

Official Employee

 • 

2.9K Messages

5 hours ago

@user_coj7cs

Thanks for reaching out to us, we apologize for any inconvenience you're having with our app needing to speak to a live agent. Can you give me a little more detail on how we can assist you with your services today?

forum icon

New to the Community?

Start Here