I need to change from unlimited data back to 1.2 GB

Hello,

I had to upgrade to unlimited data for September and would like to downgrade back to my regular cap of 1.2 GB for October. Can you please let me know if I will be going back to the regular monthly charge of $70 for October?

Responses

EG

Expert

•

106.6K Messages

18 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

XfinityBenjaminM

Official Employee

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1.5K Messages

18 days ago

jacob.w96 Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to help you make changes to your account. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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XfinityThomasA

Official Employee

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1.6K Messages

18 days ago

jacob.w96 -It was a pleasure chatting with you! Happy we could help remove your unlimited data plan. Please create a new post if anything more comes up. Take care, and thank you for choosing Xfinity.- XfinityThomasA

0

Customer Service

jacob.w96

I need to change from unlimited data back to 1.2 GB

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EG

XfinityBenjaminM

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