user_95tyje Thanks for reaching out for help with cancelling your unlimited data. We can certainly help with making the change for you. I see you send a Direct message already, and I can get your account information there. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
sailorbear510
Contributor
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73 Messages
16 hours ago
Why would you need to cancel it? Its now included in all plans from what I understand. See here for more info: https://www.xfinity.com/learn/internet-service/data
If you had a 1.2TB Tier before you should discuss repacking it to include it at a possible lower price.
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EG
Expert
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114.4K Messages
6 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityEricB
Official Employee
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2.7K Messages
6 hours ago
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