Visitor

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2 Messages

Saturday, September 20th, 2025

I need to cancel my Xfinity, I no longer live at the address I had service in

I need to cancel my Xfinity services.   The new apartment I moved into includes cable and internet with another provider.

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Official Employee

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2.6K Messages

25 days ago

 

user_fumw9r Thank you so much for reaching out for help with canceling. It is always sad to see a customer go, but we understand. Any one of our levels of support can help set up a disconnect for you so you are not waiting around. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 

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