Visitor
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1 Message
I need to cancel my X finity Membership
I have been trying to cancel my membership and I am so frustrated that it is so hard to do so, the phone line doesn’t help at all, can I just please cancel it
Visitor
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1 Message
I have been trying to cancel my membership and I am so frustrated that it is so hard to do so, the phone line doesn’t help at all, can I just please cancel it
XfinitySeth
Official Employee
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943 Messages
12 hours ago
Happy Monday user_tsb2n2, and thanks for stopping by! While we hate to lose you as a member of the Xfinity family, the last thing we want is to make things difficult when you're trying to make important account changes. If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be happy to help with any changes you're needing to make 👍
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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