Visitor

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2 Messages

Tuesday, February 3rd, 2026 4:06 AM

I need to cancel my tv service please

Ive been trying for the last week & have found ZERO help on this

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Official Employee

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3K Messages

2 hours ago

Thanks for posting on our community forums, user_1ambn3. I'm sorry to hear you'd like to cancel the TV service. Is there a particular reason for the cancellation? Anything we can do to help turn this around? 

 

Visitor

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2 Messages

I only want to keep my internet service. All other services I need to cancel please.

The $40 Broadcast TV fee forced me to look for alternative tv services.

I only watch tv 5 channels & I can get those 5 channels through Amazon for $45/mo.

If you can meet that cost then Ill stay. If you cannot match that $45/mo then I will have no choice but to cancel my Xfinity tv ASAP.

I think theres also a mobile line attached to my account that I never use & would like that cancelled as well please.

Let me know & thank you!

-Melissa

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