Visitor
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2 Messages
I Need to Cancel My Service
I no longer use Xfinity for internet or cable and I need to cancel my services. I've tried doing this online and I get caught in a loop with no resolution. Please help.
Visitor
•
2 Messages
I no longer use Xfinity for internet or cable and I need to cancel my services. I've tried doing this online and I get caught in a loop with no resolution. Please help.
XfinityDena
Official Employee
•
3.2K Messages
16 days ago
I can assist you with your account @user_tn64p6 Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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