Visitor

 • 

3 Messages

Tuesday, August 18th, 2026 4:42 PM

Closed

I need to cancel my mobile plan.

Had a scheduled call back through the Xfinity Assistant and no one called! 

Oldest First
Selected Oldest First

Official Employee

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3K Messages

3 hours ago

@user_qc82zs Thanks for making us aware you haven't received this call back. I would be more than happy to help you through here. How may I assist you today?

Official Employee

 • 

3.4K Messages

47 minutes ago

 

user_qc82zs,  Thanks so much for your time. We are delighted that the mobile plan cancellation issue was resolved after you received a callback and were routed to the mobile team. Please be sure to reach out to us for any future needs by creating a new public text submission without your account information. Have a great day. 😀

 

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