Visitor

 • 

1 Message

Thursday, July 2nd, 2026 9:10 PM

I need to cancel my contract

Could you help me cancel the contract? I want to do it by this WebSite or email, not with a call.

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Official Employee

 • 

2.6K Messages

1 hour ago

Thank you for reaching out to us @user_r6ejrx! Our team can certainly assist with this request.

 

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
 
Here's the detailed steps to direct message us:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon.
Click the "Start new conversation" (pencil and paper) icon. 
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.

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