churchit's profile

Regular Visitor

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3 Messages

Fri, Nov 20, 2020 10:00 AM

I need to add Unlimited Data, can someone help me?

I have attempted to add unlimited data  to my plan but it is "Temporarily unavailable".  This seems to be a long standing issue based on a search in the forums.   The standing solution seems to be asking for it here.  Can someone help me?

 

Thanks!

 

Responses

Regular Visitor

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3 Messages

7 m ago

Please can someone help me with this issue?

Again

Expert

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25.8K Messages

7 m ago

@churchit 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

Official Employee

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2.5K Messages

7 m ago

Hi there, churchit. Thanks for posting here within the community. We are happy to have you! I can definitely help out with adding unlimited data to your account. To get started, please send me a PM with your first and last name. We can go from there.

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!

 

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