Visitor
•
3 Messages
I need someone to contact me ASAP
my modem is completely dead. I don’t know what has happened. I have no Internet service. Please contact me as soon as possible. Thank you
Visitor
•
3 Messages
my modem is completely dead. I don’t know what has happened. I have no Internet service. Please contact me as soon as possible. Thank you
XfinityRaf
Official Employee
•
903 Messages
1 month ago
Good afternoon @user_c11617. While we understand wanting to get your issue resolved as quickly as possible, we need to remind you that sending unsolicited direct messages can result in you being banned from the Forums. For future reference, please wait until we ask you to send a message. We can continue in your private message.
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