I need service ran to my address from my neighbor and Xfinity is asking me to pay 100k for the 40ft cable run

Greetings, @user_ealabi! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about getting service at your new address. You have definitely come to the right place for assistance.

If you could send our team a direct message with your full name, the name listed on the account (if different), and address where you needed service, I'd be more than happy to look into this for you.

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

The concern is not "accessibility / disability" help related......................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.