I need my internet turned back on asap.

[Edited: Inflammatory] When we first bought our services in January we bought a home and security bundle for $160 per month The next month we were charged over $200, when we called and asked why, we were told the bundle we were sold in store does not exist and the only way for us to pay less than $200 was to cancel the security and return the equipment. We were instructed to return the equipment by your agent Jason, who no longer works for the company. He told us that he would refund the money we paid for the equipment and we could just continue with normal Internet services at $105 a month. For the last 4 months we have been either overcharged or just straight up lied to. We had to talk with two different supervisors- Regina and Mike. Regina looked into getting our money back for what we spent on the security system as Jason promised. However she did not resolve the $400 charge put on our account for the home security system even though you guys confirmed multiple times that you received  it after we were instructed by xfinity to return it. Now on 5/24 you turned our internet off for "past due charges". When we called we were told the home security charge would be removed from the account and our internet was turned on the same day. Then the next day it was shut off again. I spoke with a rep Sam who told me the charges would be removed within 24 hours and our internet would be back on the same day (yesterday). He also promised me would call me back at 10am today to make sure our services are on (they aren't) and I have not gotten a call back so that was another lie. Our internet is still off. You guys have turned our Internet off twice, each time promising that it will be turned back on because you can see the account and that we do not owe that money bc we returned the equipment on 2/26. Now I am being told that the internet won't be turned on until they review our ticket and I need to be called by the financial team before that can be done. I do not know how you expect me to pay for internet services when you shut our internet off after YOU GUYS made the mistake. You have dropped the ball every single time and this is absolutely ridiculous and unacceptable. I will be filling a complaint with the FCC and BBB. You guys should not be running this mega corporation if you can't even get selling Internet right.