U

Visitor

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1 Message

Monday, July 14th, 2025 6:34 PM

I need human help

My PC email and PROFILE is blank as if I have been hacked.   Xfinity is now asking for my credit card information.

Official Employee

 • 

1.9K Messages

2 days ago

Thank you for reaching out here @user_01mchf. If you suspect that your service has been compromised or hacked, you would need to reach out to our customer security team at the https://spa.xfinity.com/help site and have them investigate that for you. 

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