Visitor
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1 Message
I need human help
My PC email and PROFILE is blank as if I have been hacked. Xfinity is now asking for my credit card information.
Visitor
•
1 Message
My PC email and PROFILE is blank as if I have been hacked. Xfinity is now asking for my credit card information.
XfinityJohnG
Official Employee
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1.9K Messages
2 days ago
Thank you for reaching out here @user_01mchf. If you suspect that your service has been compromised or hacked, you would need to reach out to our customer security team at the https://spa.xfinity.com/help site and have them investigate that for you.
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