Visitor
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4 Messages
I need help
I have cancer. I spoke to someone on the 6th that set up a payment arrangement that was supposed to be for 10/14 but it ended up being on 10/10. I told her I could pay the past due balance on 10/10 plus more. My service is now suspended
XfinityDuron
Official Employee
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1.1K Messages
1 hour ago
Hello there, I do hate to hear about this inconvenience. Did you try to set up payment plan on your Xfinity app?
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