@user_cn7lsk We are sorry to hear you are not getting the service you are paying for. You have the right team to assist. Please send us a Direct Message with your full name and complete service address. We look forward to your reply.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
XfinityLinda
Official Employee
•
1.3K Messages
24 days ago
@user_cn7lsk We are sorry to hear you are not getting the service you are paying for. You have the right team to assist. Please send us a Direct Message with your full name and complete service address. We look forward to your reply.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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EG
Expert
•
106.6K Messages
23 days ago
Concern moved here to the Customer Service help section.
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