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Monday, March 24th, 2025 3:31 PM

I need help please

I'd like to remove unlimited data from my account and possibly get refunded for the add-on

Accepted Solution

Official Employee

 • 

2.1K Messages

2 months ago

@user_cdjrfj Welcome to our community forum! Thank you for reaching out so we can help you make changes to your data allowance to better fit your needs :). I'll stick with you here until you confirm that all your questions and concerns have been resolved. 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution. 

 

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