Visitor
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1 Message
I need help improving my cable signal in my house and i need a reinstall.
i had the cable installed in one location in my home but I need cable taps in at lease 5 other places in the house. I need it restalled so I can create more wired access points in my home.
XfinityKassie
Official Employee
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2.5K Messages
3 days ago
@user_590d82 Good morning, and Happy Friday! Thank you for reaching out to our Xfinity Forums regarding your cable outlets. I'd be delighted to help you get some more outlets installed. When you get a moment please send a Direct Message with your name and service address. I look forward to assisting you today!
Click "Sign In" if necessary
Click the "Direct Message" icon Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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XfinityRichard
Official Employee
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3.3K Messages
13 hours ago
Hi there, @user_590d82 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you by getting an installation scheduled for you. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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