Visitor
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1 Message
I need help for Internet service cancellation
I have to move abroad and apply for cancellation online. I can't call customer service because I don't have a U.S. number. How can I cancel it?
Visitor
•
1 Message
I have to move abroad and apply for cancellation online. I can't call customer service because I don't have a U.S. number. How can I cancel it?
Community Best Answer
XfinityKei
Official Employee
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2.5K Messages
2 hours ago
@user_8pj4e9 I can help! Congrats on your move.
Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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Community Best Answer
XfinityBillie
Official Employee
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4.3K Messages
15 minutes ago
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