U

Visitor

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2 Messages

Tuesday, August 16th, 2022 2:07 AM

Closed

I need a Xfinity technician to come in person to install my wifi modem

Hi there, I tried self installing my wifi modem but could not find the coax cable outlet in my house. I need help from a technician to come and install my wifi. Thank you.

Official Employee

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6.9K Messages

3 years ago

Hi there @user_960d05, and thank you for posting to the Xfinity Community Forum to get assistance. We'd be happy to help get a tech scheduled to come out and get you up and running. Please send a direct message with your name and service address to "Xfinity Support" by clicking on the "Direct Messaging" chat icon in the top right corner of the page, then click on the pen and pad icon and enter "Xfinity Support" in the "To" section of the chat.  

Visitor

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2 Messages

3 years ago

Hi there, I just direct messaged xfinity support. Thank you.

Official Employee

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6.9K Messages

Thank you! I just read your message and will be responding shortly @user_960d05! Chat with you soon! 

I no longer work for Comcast.

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