@user_nrkdhp Hello. I'm so sorry to hear that the services are not working. Thank you for your patience and for reaching out to us on our forums to assist you. We are the right team to help! It is vital that we have everyone connected. I know how important home internet is for work, school entertainment. Please send us a direct message with your name and service address. We will verify the account and work to schedule the installation for you asap and correct the account for the time the services are out. Thank you again for reaching out to us, I look forward to getting you online and connected!
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary Click the "direct messaging" icon or https://comca.st/3J0ir1l Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it
XfinityPaula
Official Employee
•
1.4K Messages
1 year ago
@user_nrkdhp Hello. I'm so sorry to hear that the services are not working. Thank you for your patience and for reaching out to us on our forums to assist you. We are the right team to help! It is vital that we have everyone connected. I know how important home internet is for work, school entertainment. Please send us a direct message with your name and service address. We will verify the account and work to schedule the installation for you asap and correct the account for the time the services are out. Thank you again for reaching out to us, I look forward to getting you online and connected!
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0