Visitor
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1 Message
I need a Serviceability Request for a new construction joint trench. I need a site survey to determine the tap location
Hello, I am doing a new construction and the city requires moving all overhead utility lines to underground.
I am ask PG&E to do the join trench design and I want Xfinity as my internet provider to use the same trench. I need a Serviceability Request for a new construction joint trench. I need a site survey to determine the tap location and conduit requirements.
Thank you very much
Xiaomin
XfinityQue
Official Employee
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375 Messages
2 hours ago
To move forward with your concern, please send us a direct message with your full name, email, phone number and complete service address. From there I can authenticate your account and assist you further.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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