Regular Visitor
•
2 Messages
I need a new plan
I need someone to contact about a new plan since I am unable to see any offers for my account.
Regular Visitor
•
2 Messages
I need someone to contact about a new plan since I am unable to see any offers for my account.
Responses
ComcastAmira
Official Employee
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2.3K Messages
6 m ago
Hello @reila, thanks for reaching out to our Digital Care Team on our Forums page. We appreciate you being a customer with us and for your interest in getting a new plan. I am sorry to hear you're not seeing any offers for your account on your end, but I can absolutely assist you with reviewing available options. I see you have already sent me a private message and I will respond promptly.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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reila
Regular Visitor
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2 Messages
6 m ago
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ComcastAmira
Official Employee
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2.3K Messages
6 m ago
@reila my apologies for the delay, you responded to me during my days off. I have responded to your private message and look forward to hearing back from you.
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ComcastMorgan
Official Employee
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2.5K Messages
6 m ago
It was a pleasure working with you, reila. Keep us in mind here on the forums if you need additional support with your account down the road. We are here 7 days a week. Have a good one!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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