I need a manager to call me NOW!

I have been with xfinity most of my life. I moved last week to a new home (which is already stressful enough), called to initiate said move, and worked with someone on also changing my plan because you all were taking advantage of us and charging us MORE THAN DOUBLE of what a new client gets. That person on the phone was great. We initiated the move, was able to get into a 5 year plan at a much lower price (which seems unethical to begin with). We moved our own equipment and plugged in, all good on Friday 10/24. Then on Saturday 10/25 our internet service unexpectedly stopped working. So I had to call AGAIN. This time they helped me "activate my new service" which I thought was odd because it wasn't new. Then a few days later my Peacock stopped working. I try chatting, calling, etc. I finally called and it linked my number to the old address (which was odd since I'd changed it). I logged in on my phone and it said I no longer had service. So I did the lookup with my new address. You all moved my plan to an old xfinity log in I had on another email address. So when I finally got to speak to someone on 10/31 for over 30 minutes, all for them to transfer me to someone in Support and our call dropped. They didn't reach back out or call me back or anything. And then the audacity to send me a survey for my experience. MY ISSUE IS STILL THERE! Then I proceeded to chat for another hour with 2 different people. One made me reset up the contract and unplug my modem, which then disconnected my chat. I should also mention my Name was spelled wrong (corrected). 
So now I have to log into a DIFFERENT xfinity account, where my plan reflects accurately now, but my [Edited: Language] PEACOCK shows active and I can't watch anything. I just want to pay it myself and you guys give me a credit for it. That seems easiest at this point. Today 11/1 I am chating with someone who is rude and not helpful. I just demand a call from a manager NOW.