Visitor

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3 Messages

Saturday, December 13th, 2025 4:30 PM

I need a live agent

I made a payment arrangement and my services was still shut off.

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Official Employee

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3.9K Messages

5 hours ago

Hello! Thank you for reaching out today! I am just the person to help you in resolving any questions or concerns with your account. As a single mom I understand that sometimes we all need a bit of extra time to make a payment to a bill. Have you followed the link: https://www.xfinity.com/support/articles/set-up-payment-arrangement to set up an arrangement if the account is eligible? @Jaxthagoat

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