Visitor

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1 Message

Thursday, April 30th, 2026 4:06 AM

I need a general customer service complaint address. Xfinity doesn't make this easy.

Where can I send an email detailing my frustration with our service. We have been down about 2 dozen time in April. 

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Official Employee

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2.6K Messages

8 hours ago

Good evening @user_avfw9h, and thank you for reaching out to us on our Community Forums. We appreciate you sharing your frustrations and are more than happy to help address your service concerns.

 

Could you please tell us a bit more about what you’ve been experiencing? We want to make sure we clearly understand the issue so we can follow the best path toward a resolution and get this taken care of for you.

 

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