2 Messages
I need a demolish letter ?
I need a demolish letter. I have been talking to everyone at Xfinity, and they keep passing the buck. I have a ticket number, and no one can help me. They already came out to the house to check. The home has been empty since 2012—Sandy home.
EG
Expert
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109.8K Messages
6 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasA
Official Employee
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2.3K Messages
6 days ago
Hello, user_sdh3ii. Our team can help. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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