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1 Message

Sunday, June 25th, 2023 11:17 PM

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I need a coax cable installed

I just moved into my new apartment about a month ago and I need a coaxial outlet installed. I have the cable sticking out of the wall but it doesn't have the correct connector on an outlet for the internet. 

Official Employee

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1.8K Messages

2 years ago

Good evening @user_bellad congratulations on your new apartment, and we'd be happy to assist with scheduling an appointment with one of our expert technicians to assist with your installation. In order to schedule an appointment, you can do so by contacting us directly at 1-800-XFINITY or our team would be happy to assist you on this platform but would need you to send us a Direct Message. Here's the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Peer to peer chat" icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

We look forward to working with you!

 

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