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1 Message

10/01/2026 1:49 AM

I need a cable pedestal/utility box relocated due to planned fence install

I’ve got a pedestal utility box that I need relocated. I have a fence being installed on October 5

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Official Employee

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4.5K Messages

3 days ago

@user_y7irtt  Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Our team would be happy to help you with the steps to request a pedestal be moved. Though I want to make sure that we are being transparent that there are times when a pedestal cannot be moved. To get started please send us a DM to Xfinity Support with your full name and address.

To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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