E

Visitor

 • 

1 Message

Tuesday, June 10th, 2025 7:09 PM

I moved abroad and need to terminate my service. International phone calls are not available so I couldn't call Xfinity.

Hi, I am looking for ways to contact the Xfinity team for service termination. I just moved abroad and cannot reach Xfinity by phone. Neither do I find ways to email/message Xfinity agents. 

Official Employee

 • 

2K Messages

2 days ago

Hello, @ectinge. You're definitely in the right place to getting your account terminated. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

forum icon

New to the Community?

Start Here